• Booking & Order: Business support for learners regarding Booking/Order requests, consequent Billing activities, Activation Code redemption & Preferred Card, etc…
  
  
• Learning and Certification Advice: Business support for learners regarding information about Learning portal and Learning portfolio, Learning path, Learning method, Certifications, Course schedule, Training delivery & Training center
  
  
• Learning Virtual Class Support: Support for SAP Learning Class Virtual delivery for the resgistered learners (e-material, virtual room link)
  
  
• Training Reseller Partner Topics: Support for SAP Education Resellers regarding Onboarding, High level Training, Booking/Order requests, Activation Code redemption, Manage My Partnership, Account Setup & Contract Management, etc…
  
  
• Practice Systems: Help instructors and learners regarding Access and Login, System Performance, How-to questions, User Guides, Exercises & Demos, etc...
  
  
• Virtual Event Services: Provides logistics and support for broader events, virtual trainings or workshops published on SAP Learning Hub and learning.sap.com to support any enablement activities
  
  
• Technical Query: Technical Support for learners regarding access, content and functionality
  
  
• Training System Delivery: This is intended for our SAP internal colleagues who require additional support for training system landscapes.

 

Go to User Support Center to submit a case regarding your inquires.