How to create a ticket on User Support Center?

 

 

From SAP Learning site

 

1. Scroll down to the bottom of the page and click on 'Get Support' found under Support and Contact.

2. You will be directed to the next page, the User Support Center page, you can fnd our FAQs for self-help and detailed guides.

3. If the needed support is not found in the FAQs, kindly scroll down and click on the 'Need Help' icon and you will be directed to the next page to raise a ticket.

4. Click on the 'Create Case' button.

To view your ticket update: Please click on the refresh button before to find your case/ticket update.

 

 

From SAP Learning Hub site

 

1. Click on the Help Center icon, the questionmark icon found on the upper right side of the page.

2. In the Help Center page click on the 'Contact Us' button and choose 'Requeset Technical Assistance'.

 

 

Or you can use the direct link to User Support Center.

 

 

 

 

*New case number will be displayed under 'All Cases'.