SAP Learning System Access (Practice Systems) FAQs

 

How can I start with SAP Learning System Access? 

You can find and overview of available practice system items on SAP Learning site and on SAP Learning System Access

 

How do I enroll to a course with practice systems? 

On SAP Learning site you can search for your desired product or course name by clicking the resource card and you then can access SAP Learning System access with a valid subscription. 

In SAP Learning System Access directly, search for the course you want to practice in the “All Systems” tab. Click “Enroll Course”, select the available system time frame/ s, and then, “confirm”. A system status update notification will inform you once the system is ready. Your enrolled system will be available under the “My Systems” tab. 

 

What course(s) should I take? 

You can check all available courses in the “All Systems” tab. For further inquiries on the courses, please contact your local SAP Training and Adoption representative directly. 

To find your local SAP Training and Adoption contact details, please click on the question mark icon found in the upper right-hand corner of the page. In the “Contact Us” icon located on the right side of the page, choose your country by selecting “Change location” to find their corresponding e-mail address and contact number. 

 

What is a system time frame? 

System time frame refers to the time the practice system is available to you. During this time, you can practice and deepen your skills in the live system hands-on. When the period is over, you will no longer have access to the practice system. This is shown in the pop window after clicking “Enroll” – Available from and until. Please be mindful of this date to complete your learning. Your access to the system will be discontinued when the validity date has passed.  

 

I received the " You've reached maximum allowed number of active enrollments." error notification. How can I enroll to another course? 

If you receive this notification, this means that you can no longer enroll to additional courses as you have reached the maximum number of enrollments. If you want to switch to a different course, please remove one of your existing enrollments to sign up for a new course. 

 

How long do I need to wait before accessing the practice system? 

The course tile indicates the necessary time to prepare the system before it is ready to be accessed. Depending on the course, some systems are available immediately while others may take up to 90 minutes until they are ready for you to be accessed. 

A notification message on the upper right-hand corner of the page will inform you that the system is being prepared and when the system is running and ready to be accessed. 

 

Where can I find my user group number? 

You can find your user group number at your enrolled course tile.  Every time you see ## or XX in the exercise description please insert your assigned user group number. 

 

Where can I find my credentials and exercises?  

The credentials, as well as hints on the exercises, known issues, and additional system setup tasks can be found in the setup guide. The links to the course setup guide and exercises are located at your enrolled course tile. 

 

My enrollment has been removed automatically. Why? 

Enrollment will be automatically removed when the practice system for your selected course expires.  

Past enrollments are listed at the bottom of the “My Systems” tab under the “Removed Systems” section.  

 

I am interested in a course that isn’t listed in the “All Systems” tab. What can I do?  

If a course you are looking for isn’t listed in your “All Systems” tab, the course is currently not available for self-paced practice. You may refer to SAP Learning site for available Learning Journeys and the SAP Training Shop to view the other offered courses.  

 

Where can I get further assistance? 

Our support team is available to support you. You can contact them through Live Chat or by opening a ticket via the User Support Center. Click on “Contact Us” on the right-hand side of the portal to get further assistance.