How do I handle the multiple accounts warning message?



You may encounter the message below if you have multiple login accounts under the same email address.

  • Warning message sample 1
  • Warning message sample 2



Please do the following:

Note: If the issue persists, please log in to using an incognito/private/InPrivate window of the browser.

For example, please open an incognito window of Chrome browser, and log in to with the suggested S-user ID or P-user ID using this incognito window.