Product Documentation for SAP Learning Hub and SAP Live Access


SAP Learning Hub
provides subscription-based access to digital, social, and collaborative enablement for all roles and skill levels across the SAP solution portfolio. It provides a wide range of training content including Learning Journey guides, online SAP Learning Rooms with expert-led live sessions and option for hands-on practice to achieve or keep SAP Global Certifications valid.

SAP Live Access provides access to live, fully configured SAP training systems to carry out exercises within the training content and experiment beyond.

 

SAP Learning Hub, discovery edition

SAP Learning Hub, discovery edition provides 14 days’ free access to preview content of selected learning items and elements to help discover, explore, and evaluate SAP Learning Hub, professional edition. 

SAP Learning Hub, discovery edition provides:

  • Access to sample Learning Journeys – interactive, visual guides illustrating recommended paths to SAP solution competency.
  • Previews of thousands of self-paced learning resources across multiple SAP solutions.
  • Access to the Welcome Room for virtual collaboration with SAP experts and fellow peers.

 

SAP Learning Hub, professional edition

SAP Learning Hub, professional edition provides subscription-based access to digital, social, and collaborative enablement for SAP professionals across the SAP solution portfolio.

SAP Learning Hub, professional edition provides: 

  • Access to all Learning Journeys – interactive, visual guides illustrating recommended paths to SAP solution competency.
  • Access to self-paced learning resources across the SAP solution portfolio, including e-learnings, e-books, assessments, and video tutorials.
  • Access to soft-skill learning content provided by bookboon.com (see the ’Soft skills learning content’ section).
  • Access to online SAP Learning Rooms – social virtual learning spaces with expert-led live sessions and peer collaboration opportunities.
  • Eligibility to subscribe to SAP Live Access. 
  • Access to ‘stay current’ learning content and assessments to keep learners’ skills and SAP Global Certifications valid with every release of the respective cloud solution.

 

SAP Learning Hub, solution editions

SAP Learning Hub, solution editions provide subscription-based access to digital, social, and collaborative enablement for SAP professionals in a specific SAP solution portfolio.

SAP Learning Hub, solution editions provide:

  • Tailored access to digital learning resources within one of eight SAP solution areas:
    - SAP Learning Hub, edition for SAP S/4HANA Cloud
    - SAP Learning Hub, edition for digital platforms
    - SAP Learning Hub, edition for procurement and networks
    - SAP Learning Hub, edition for analytics
    - SAP Learning Hub, edition for customer experience
    - SAP Learning Hub, edition for IoT and digital supply chain
    - SAP Learning Hub, edition for people engagement
    - SAP Learning Hub, edition for finance
  • Access to solution-specific Learning Journeys – interactive, visual guides illustrating recommended paths to SAP solution competency.
  • Access to solution-specific self-paced learning resources, including e-learnings, e-books, assessments, and video tutorials.
  • Access to soft-skill learning content provided by bookboon.com (see the ’Soft skills learning content’ section).
  • Access to solution-specific online SAP Learning Rooms – social virtual learning spaces with expert-led live sessions and peer collaboration opportunities.
  • 10 hours of access to SAP training systems in SAP Live Access, with the option to purchase additional time.
  • Two attempts at SAP Global Certification, online exam. 
  • Access to solution-specific ‘stay current’ learning content and assessments to keep learners’ skills and SAP Global Certifications valid with every release of the respective cloud solution.

SAP Preferred Success includes five subscriptions of the corresponding SAP Learning Hub, solution edition per cloud solution.

 

SAP Learning Hub, business edition

SAP Learning Hub, business edition provides subscription-based access to digital, social, and collaborative enablement for anyone who would like to get an overview knowledge in SAP software.

SAP Learning Hub, business edition provides:

  • Access to all Learning Journeys – interactive, visual guides focusing on illustrating recommended paths to gaining an overview of SAP software knowledge. With the business edition of SAP Learning Hub learners can only access the ‘Start with an Overview’ scenario of the Learning Journeys. 
  • Access to a selection of self-paced learning resources for SAP solutions, including e-learnings, e-books, assessments, and video tutorials.
  • Access to soft-skill learning content provided by bookboon.com (see the ‘Soft skills learning content’ section).
  • Access to a selection of online SAP Learning Rooms – social virtual learning spaces with expert-led live sessions and peer collaboration opportunities.
  • Eligibility to subscribe to SAP Live Access.

 

SAP Learning Hub, enhanced student edition

SAP Learning Hub, enhanced student edition provides subscription-based access to digital, social, and collaborative enablement for academic students in selected SAP solutions. SAP Learning Hub, enhanced student edition is an exclusive offering for academic students with a valid matriculation and helps them prepare for their professional careers in the SAP ecosystem.

SAP Learning Hub, enhanced student edition provides:

  • Access to a selection of Learning Journeys – interactive, visual guides illustrating recommended paths to SAP solution competency.
  • Access to a selection of self-paced learning resources for SAP solutions, including e-learnings, e-books, best practices, and video tutorials.
  • Access to soft-skill learning content provided by bookboon.com (see the ‘Soft skills learning content’ section).
  • Access to a selection of online SAP Learning Rooms – social virtual learning spaces with expert-led live sessions and peer collaboration opportunities. 
  • 60 hours of access to SAP training systems in SAP Live Access, with the option to purchase additional time.
  • One attempt at SAP Global Certification, online exam.

 

SAP Learning Hub, student edition

SAP Learning Hub, student edition provides subscription-based access to digital, social, and collaborative enablement for academic students in selected SAP solutions. SAP Learning Hub, student edition is an exclusive offering for academic students with a valid matriculation and helps them prepare for their professional careers in the SAP ecosystem.

SAP Learning Hub, student edition provides:

  • Access to a selection of Learning Journeys – interactive, visual guides illustrating recommended paths to SAP solution competency.
  • Access to a selection of self-paced learning resources for SAP solutions, including e-learnings, e-books, assessments, and video tutorials.
  • Access to soft-skill learning content provided by bookboon.com (see the ’Soft skills learning content’ section).
  • Access to a selection of online SAP Learning Rooms – social virtual learning spaces with expert-led live sessions and peer collaboration opportunities.
  • Eligibility to subscribe to SAP Live Access.

 

SAP Live Access

SAP Live Access provides access to live, pre-configured training system environments to practice and build SAP software knowledge and skills. The system environments on the SAP Live Access portal are tailored to support the corresponding training courses and allow for exploration beyond the scope of a course.

SAP Live Access is available as an additional purchase option for subscribers of SAP Learning Hub to gain hands-on practice. All subscribers of any of the following editions of SAP Learning Hub are eligible: 

  • SAP Learning Hub, professional edition
  • SAP Learning Hub, solution editions
  • SAP Learning Hub, business edition
  • SAP Learning Hub, student edition
  • SAP Learning Hub, enhanced student edition

A subscription to SAP Live Access is assigned to a named user upon booking, is not transferable, and includes a defined number of usage hours:

  • SAP Live Access, 20-hour usage (HUB320)
    Usage time: 20 hours per 1 year of subscription
  • SAP Live Access, 60-hour usage (HUB360)
    Usage time: 60 hours per 1 year of subscription

Usage time is calculated pro-rata for the subscription term. For example, the usage hours for a two-year subscription term are twice the hours of a one-year subscription term. For a 10-month subscription term the usage hours would be ten twelfths of the hours of a one-year subscription term.

For each subscription only one system environment (also called a ‘course’) can be used at a time and only if usage time is available. 

The usage time is tracked automatically in minutes while a system environment or course is ‘running’ in the system status. The time needed to deploy, suspend, or delete a course is not counted. 

The training system environment with all its data is deleted when a) the user deletes it, or b) the usage time elapses, or c) the subscription validity expires, or d) the lifetime of the system environment ends.

 

 

Additional functionality and services

SAP Learning Hub, private cloud version

The private cloud version of SAP Learning Hub allows customization of selected user interfaces and provides learning management features, including: 

  • Customization of selected user interfaces using customer specific logo, colors, and background 
  • Access to learning analytics and selected learning management functionalities for reporting and administration roles
  • Upload of customer specific learning content (up to 50 titles)
  • Creation of a private SAP Learning Room

Technical information and requirements:

  • Eligibility:
    - Private cloud versions are available for SAP Learning Hub, professional edition, SAP Learning Hub, business edition, SAP Learning Hub, student edition, and SAP Learning Hub, enhanced student edition and require a minimum subscription of 100 named users.

    A customer can combine named users of different editions into the same private cloud version of SAP Learning Hub (minimum 25 professional edition named users and 100 business edition named users).

  • Reporting and administration roles:
    - Reporting role can run and consume learning related reports but has no access to learning content.
    - Administration role can assign learning items, programs, and curricula. This role can also create programs and curricula and has no access to learning content. Selected user meta data (for example, custom fields) can be maintained via user upload request to SAP.
    - Up to 5% of licensed named users (or a maximum of 100) can be non-learners with a reporting or administration role.
    - For a complete overview of reporting or administration role distribution, click here.
    - The user request form for private cloud version of SAP Learning Hub can be downloaded here.

  • Upload of customer specific learning content:
    - Content can be uploaded by SAP and uploads can be requested by the named technical customer contact through the delivery manager for SAP Learning Hub or the assigned SAP customer engagement executive (CEE).
    - The customer needs to submit content upload request.

  • Creation of private SAP Learning Room:
    - A private SAP Learning Room is a customer-specific learning room, moderated and managed by a customer, and accessible only for users of the customer’s private cloud version. Up to 2GB content can be uploaded per SAP Learning Room.
    - One private SAP Learning Room is included in the private cloud version subscription – the creation of additional private SAP Learning Rooms is possible (service level and costs have to be evaluated and agreed upon in a separate statement of work).
    - Creation of a private SAP Learning Room can be requested by customer’s named technical contact through the delivery manager for SAP Learning Hub or the assigned SAP customer engagement executive (CEE).
    - Moderation and any content of private SAP Learning Rooms is the customer’s responsibility*.
    - For more information on private SAP Learning Rooms, see here

* The private SAP Learning Room will be technically monitored and SAP has access to all content and activities within the room (but SAP does not actively engage).

 

Assignment and deactivation of usage rights

Named user access issued to access or utilize SAP Learning Hub is assigned to one individual user and cannot be shared or used by more than one individual or re-assigned to another individual.

An existing named user’s access can be deactivated when at least one of the following conditions applies: 

A. The original named user is no longer fulfilling the criteria according to the definition of named user.

B. The original named user is on leave for more than six months. 

C. The original named user has never accessed the SAP Learning Hub offering.

Additional conditions for all named user assignments and deactivations: 

  • Any assignment and deactivation requests are allowed once per month only.
  • Assignments of deactivated usage rights concern solely up to fifteen percent (15 %) of the total named user number issued prior to the beginning of the 9th month of each year of subscription.
  • With a multi-year subscription starting with the second year or a renewal contract, up to 100% of named users can be deactivated within the first 30 days of each year of the subscription and respective usage rights are available for assignment.

A customer of a public cloud version of SAP Learning Hub notifies SAP via local contact, providing the original named user individual’s name, email address, and country, as well as the reason for deactivation. The local contact can be found on SAP Training Shop, under ‘Contact’ at the bottom (email: education.[country]@sap.com).

A customer of a private cloud version of SAP Learning Hub notifies SAP via learninghub.admin@sap.com, providing the original named user individual’s name, email address, and country, as well as the reason for deactivation.

 

Soft skills learning content

Subscribers of SAP Learning Hub can take advantage of complimentary access to libraries of e-books and audiobooks covering soft skill and other professional skill topics. The libraries are tailored and accessible within the following editions of SAP Learning Hub:

  • SAP Learning Hub, professional edition
  • SAP Learning Hub, solution editions
  • SAP Learning Hub, business edition
  • SAP Learning Hub, student edition
  • SAP Learning Hub, enhanced student edition

Consumption of e-books and audiobooks is provided via bookboon.com*.

*The customer acknowledges that use of bookboon.com is at customer's sole risk. SAP does not warrant the correctness and completeness of the provided service, and SAP shall not be liable for errors or damages caused by the usage of this service. SAP has no obligation to provide any particular service level or support services; and SAP may cease providing access to the bookboon.com at any time without notice.

 

More information