To update your profile information such as name or phone number, navigate to https://accounts.sap.com. 

Login with the profile you would like to update.

You can edit any area if there is an Edit option in the upper right of the tile.

Click on the Edit button to open the fields for updating.

Once you have completed your updates, click on save.  It could take up to 24 hours for the changes to be reflected. 

As a best practice, please clear the browser cache & cookies (select "all time"), then close all windows before trying again. 

Please note some fields are not editable and you will need to contact the relevant team for assistance.

For S-user ID holders, please consult your Company Super Administrator for assistance.

If you don't have the contact details for your Company Super Admin, kindly get in touch with the support team at the SAP Customer Interaction Center for further assistance.

For P-user ID holders, please reach out to sso@sap.com for assistance.

To update your name on the Questionmark portal for an exam you have taken, first change your name at accounts.sap.com. Then, log back into learning.sap.com and click on "Schedule Exam" to access the Questionmark portal. This will sync the changes to reflect your updated name.