As a certified SAP Consultant, we would like to highlight the importance of having two verified email addresses assigned to your SAP Universal ID.

Ensure that all your earned certifications are visible by completing your Universal ID setup by adding an additional email address for recovery purposes in the Universal ID account manager. At least one additional email address for recovery purposes is mandatory to participate in Stay Certified.

Please add the additional verified email to your Universal ID by following the steps below:
          1.  Open account.sap.com and log in to your universal ID
          2.  Click the Add Account button
          3.  Enter the 2nd email address
          4.  Receive verification code on that email 
          5.  Enter the verification code
          6.  Link all accounts in the "Not linked tab" that are found with that email

You also can link accounts on SAP Universal ID account linking page

If the account's email address has not been added & verified yet, the email needs to be added and verified by clicking the "+ Link additional accounts" button before you can link the account.

If encounter the error of “E-mail xxx is already linked to another UID account” when adding the email, please contact the appropriate support team by submitting a ticket on the Universal ID portal to delete the another UID:
          1. Open the Universal ID portal
          2. Click "Contact us" and submit a request to delete the another UID
          3. As long as the another UID is deleted, retry to add the email to the current UID on account.sap.com

If further assistance is needed with your SAP Universal ID, kindly contact the support team by clicking "Contact us" on the Universal ID portal.