SAP Certification Enablement Guidance

 

 

SAP Certification

Validate your SAP knowledge with certifications available for key roles and future-focused SAP solutions areas to get ahead of the competition.
For more information, please click here.
For Frequently Asked Questions, please click here.

 

 

1.  How do I register a SAP Universal ID for Certification?

Registering for the SAP Universal ID, you will need two verified email addresses.  This is a requirement for certified SAP Consultants.

  • Register a Universal ID and link your S-user ID/P-user ID to the SAP Universal ID by referring to this guidance.
    If you have already registered a SAP UID using any email address, please do NOT register a new SAP Universal ID. Instead, follow this guide to link your new email address to the existing SAP Universal ID. 
  • Assign the 2nd email address to your SAP Universal ID
    Need help? Get help with an SAP representative.

Note: 
o   To reset the password of SAP Universal ID by following this guidance.
o   Additional FAQs

 

2.  How do I purchase or get a license for Certification?

  • Individual customer:
    - Purchase a subscription to the Certification Hub by booking SAP Certification online exam, one attempt,
      or SAP Certification online exam, six attempts.
      Need help? Please get "Business Support" on SAP Training Shop Help Center from your local SAP
      Training and Adoption team.

  • Commercial customer: 
    - If you received an activation code from your company, you can redeem the code by following this guidance.
      For SAP Learning Hub, partner edition subscribers, make sure to use the S-user ID which is registered in
      the “Manage My Partnership” application. Please keep in mind that on-behalf booking is not accepted.
    - If you received a notification email a subscription of SAP Certification online exam attempts is assigned to you, please log in
      with your SAP Universal ID and select the designated S-user ID/P-user ID to access your subscription
      via https://learninghub.sap.com. 

Note: 
o   After successful redemption, you will receive a Training Confirmation Letter once your booking has been completed.
     Need help? Please get "Business Support" on SAP Training Shop Help Center from your local SAP Training and Adoption team.
o   Your subscription will be valid for 12 months. You can attempt any of the available exams 24/7 via Certification Hub during this
      time.
o   Additional FAQs

 

3.  How do I access my subscription of SAP Certification Hub?

Log in to https://learning.sap.com with your SAP Universal ID and select the S-user ID/P-user ID which was used to redeem the activation code or a license was assigned.

  • To schedule an exam, please refer to this guidance.
          -Select a certification > Schedule exam > Move to Ceritification Hub portal > Exam dashboard > Schedule exam

  • To stay certified your certification, please refer to this guidance.
          -Go to My Learning > Certifications > Select the certification > Manage certification > Take assessment


Need help?
o   For access: Submit a ticket to get technical assistance referring to this guidance.
o   For scheduling exam: Chat with expert on SAP Certification Hub or Contact the support team
                                                 via email at sapcertification@questionmark.com.
o   For your badge: Submit a request on Credly to get assistance.

Note:
o   Booking exam issue/clock icon problem: Refresh browser, clear cache & cookies, retry via "Certify" tab
      on https://learninghub.sap.com
o   Issues scheduling or during exam: Raise a Chat with SAP Certification Hub expert or email support
      at sapcertification@questionmark.com
o   Updating name on Certification Hub: Update personal details both on accounts.sap.com & account.sap.com
              - If option is grayed out on accounts.sap.com, contact company's Super Admin 
              - If unknown Super Admins, visit SAP Customer Interaction Center (CIC) or ask a colleague with an S-user ID.
                They can find a list of all administrators at your company in SAP for Me
             - Without a company Super Admin, obtain "Business Support" from local SAP Training and Adoption team
                via SAP Training Shop Help Center
             - Contact info can be found by selecting your country in the Contact section at the bottom of the portal
o   You can take the same exam up to 3 times. If you unsuccessful after 3 attempts for the same version, you will have to wait until
      a new version is released.
o   Additional FAQs
                 - Getting certified
                 - Staying certified


4.  How do I Stay Certified?

Technologies in today’s cloud era undergo continuous updates. Maintaining skills and certifications in sync with product update schedules ensures a benchmark of quality within the SAP ecosystem.

Complete the required content & assessment to stay certified by the due date to maintain the certification status for the solutions mentioned here.

For SAP Certification and the process to stay certified, please refer to this FAQ

1.  Must have an individual SAP Learning Hub subscription to access the content and assessments to stay certified.
     Check the validity of the SAP Learning Hub subscription you have, please follow the guidance here.
     If you have a valid SAP Learning Hub subscription, but you can't find it, please check whether you are logged in with
     the associated account to SAP Learning Hub subscription.
2.  Ensure the email address which is stored in your SAP Certification is the same email address you use to book SAP Learning Hub
      subscription.
3.  The validation of digital badge will be updated after completing the assessment to stay certified. If the digital badge is expired
      but you have completed the required assessment by the due date, please create a ticket using the template below:

                 [Subject]: Digital badge expired but completed required assessment to stay current on time
                 [Service Category]: SAP Certification
                 [Incident Category]: Badge Expired
                 [Description]:
                          Hi Team
                          My digital badge expired even though I completed the required assessment to stay current on time.
                          Can you please check and update my digital badge?
                          Thanks

                          Name of expired digital badge (name of the passed exam):
                          S-user ID associated with Certificate:
                          email address:
                          Learning Hub ID:
                          email address:
                          Date the assessment was completed on Learning Hub:
                          (Record of assessment completion in pdf format can be found in the Learning History on Learning Hub)

Note:
o   If the assessment to stay certified is not completed within the required time frame:
              - The SAP Certification is not current.
              - The SAP Certification digital badge expires.
              - There is no provisioning access for future projects (for SAP SuccessFactors solution certifications only).
              - To be certified again and to reenter the program to stay certified, you must complete the latest associate certification
                 in the Certification Hub.

o   Additional FAQs


5.  Digital Badge

With passing an SAP Certification you will be issued with a digital badge that allows a real time verification. Unlike PDF e-certificates, your digital badge can easily be shared through your social networks. The badge also provides real-time verification that your certification is valid.

For complete details on the SAP Certification digital badges, we have created both a Step-by-Step Guide and a list of Frequently Asked Questions for your reference. Learn how to share SAP Certification digital badges within the major social networks, like Facebook and LinkedIn in this video.

 

 

 

* How do I Transfer my Certificates?

With SAP Universal ID there is no need to transfer your certificates anymore when you are an SAP customer. When you switch your employer, you just need to add your new employer user email to your SAP Universal ID and remove the old employer's email. 

When you are an employer of an SAP partner company transfer is still required. Please send an email to the Partner Support Team at partner@sap.com to request the transfer from one S-User to another. Please ensure that you have the new S-User linked to your SAP Universal ID.

In case you have created multiple SAP Universal IDs please reach out to the Customer Interaction Center support to get them deleted so that only one is left that you can continue to use. The certificates will be deleted if the associated SAP Universal ID is deleted. Therefore, it is important to keep the SAP Universal ID associated with certificates active.

 

 

* How do I check my Certificates on SAP Learning portal?

Please log in to the SAP Learning portal with your SAP Universal ID. There you will find your SAP Certification listed under "Certifications" of “My Learning”

Note:
o   Please be advised that an valid SAP Universal ID & two verified email addresses assigned to your SAP Universal ID
     are required.
o   Register for SAP Universal ID please refer to this guidance.
o   For further questions please visit the Frequently Asked Questions on the SAP Learning site 
o   To access and pass the assessment you must have a valid SAP Learning Hub subscription.
     You can check your subscription here.
 

 

 

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