SAP Universal ID



* This guide is for SAP Universal ID enabling you to easily switch between users and manage your account profile.

 

1. Set up SAP Universal ID

 

2. Add recovery email

  • As a certified SAP Consultant, we would like to highlight the importance of having two verified email addresses assigned to your SAP Universal ID.

    Ensure that all your earned certifications are visible by completing your SAP Universal ID setup by adding an additional email address for recovery purposes in the SAP Universal ID account manager. At least one additional email address for recovery purposes is mandatory to participate in Stay Certified.

    Please add the additional verified email to your SAP Universal ID by following the steps below:
          1.  Open account.sap.com and login to your SAP Universal ID
          2.  Click the Add Account button
          3.  Enter the 2nd email address
          4.  Receive verification code on that email 
          5.  Enter the verification code
          6.  Link all accounts that are found with that email(This step can be skipped if there are no S-user/P-user IDs that match
                the verified email address)
    Note: If encounter the error of “E-mail xxx is already linked to another SAP Universal ID account” when adding the email, please contact the appropriate support team by submitting a ticket on the SAP Universal ID portal to delete the another SAP Universal ID.

 

3. Manage my SAP Universal ID

 

4. Reset my SAP Universal ID Password

        - Step-by-step guide: How to change or reset your SAP Universal ID password
        - Additional references of Blog

 

5. Update an SAP Universal ID

  • If the email address has changed due to a company name/domain update or S-user ID email address changes, then the user has to add the new email address/domain to their SAP Universal ID in the SAP Universal ID Account Manager.
    And the new S-user email address linked to an SAP Universal ID needs to be added to the SAP Universal ID

    Please refer to the SAP Knowledge Base Article

 

6. Delete my SAP Universal ID

  • Please follow these steps to delete your SAP Universal ID:
          1. Visit https://account.sap.com and log in with the SAP Universal ID you wish to delete.
          2. Navigate to the "Privacy" section.
          3. Click on the "Request account deletion" button to submit a request for SAP Universal ID deletion.

    Alternatively, you may seek assistance from SAP Universal ID Support. To do so, visit the SAP Universal ID Portal and click on "Contact us" to request SAP Universal ID deletion.

  • Please note that deleting your account will permanently erase all data associated with your SAP Universal ID, rendering it irretrievable.
    This includes your SAP Certifications linked to the SAP Universal ID, which will also be permanently deleted and cannot be recovered.