Subscription assignment and access related FAQs



Subscription assignment

1. How to get PT number from training confirmation letter?

2. How to assign PT number?

3. How to update / change PT number information?

    If you are a partner customer, please get in touch with your company’s super administrator.
    If not, please coordinate with your local SAP representative.

4. How to transfer booking from one PT number to another?

     Please coordinate with your local SAP representative.

5. Can’t’ find the booking/subscription even if the PT number is already assigned? 

     Please un-assign and assign the PT number again to the training site.

6. Failed to assign the PT number.

     Please contact the support team here.



Access my subscription

1. How to access your subscriptions via SAP Training Shop?

2. Redirect to login page when clicking access button.

3. Encounter "SSO Redirect Landing Page" popup on trying to access SAP Learning Hub.

4. How to check subscription's validity?

5. Can access yesterday, but can’t access today.